Agreement to These Terms

These Terms of Service (“Terms”) govern your access to and use of VoiceCraft (“the Service”), a managed social media content service operated by RevCraft Oy (Business ID 3633703-5), Neidonkalliontie 25, 02400 Kirkkonummi, Finland (“VoiceCraft”, “we”, “us”, or “our”). By accessing the Service, signing an order form or proposal, or using any part of the Service, you (“you”, “the Client”) agree to be bound by these Terms. If you are entering into these Terms on behalf of a company, you represent that you have the authority to bind that company. If you do not agree to these Terms, you may not use the Service.

Description of the Service

VoiceCraft is a managed service that helps B2B leaders publish professional content on social media, with LinkedIn as the primary platform. The Service typically includes guided onboarding to capture your voice, brand, and company strategy; a recurring interview (approximately 45 minutes per month); an AI-assisted pipeline that generates a batch of draft posts across a range of content angles; and a review-and-approval workflow in which both our team and you review, rate, and approve posts before they are used.

Depending on your plan, the Service can also publish approved content — including short-form video content you provide — to social media accounts you choose to connect, currently LinkedIn, YouTube, TikTok, Instagram, and X. Once you have approved a post, it is published to the platform(s) selected for it, either immediately or at a scheduled time. We never publish content to your accounts without your explicit prior approval. We access only the basic profile information needed to show you which account is connected, and we do not read your feeds, messages, followers, or connections on any platform.

The exact scope, deliverables, platforms, and cadence for your account are set out in your order form, proposal, or subscription plan, which forms part of these Terms.

Eligibility and Accounts

The Service is provided to businesses and professionals and is not intended for consumers or for anyone under 18. Access is invite-only; there is no public self-signup. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate account information and to notify us promptly of any unauthorised use. You may not share access with unauthorised parties or resell the Service without our written consent.

Connected Social Media Accounts

To enable publishing, you may connect your social media accounts to the Service using each platform’s official authorisation (OAuth) flow. By connecting an account, you represent that you own the account or are authorised to manage it and to approve content published to it, and you authorise us to publish the content you have approved to that account on your behalf.

You may disconnect any connected account at any time in the Service, or by revoking the Service’s access in the relevant platform’s own settings (for example, your Google Account security settings for YouTube). Access tokens for connected accounts are stored encrypted and are deleted when you disconnect the account or when your subscription ends, promptly and in any case within the timeframes required by the relevant platform (for Google/YouTube data, within 7 days of disconnection). Disconnecting an account does not remove content that has already been published to it.

Client Responsibilities

You are responsible for participating in scheduled interviews and onboarding sessions, for reviewing draft content in a timely manner, and for giving final approval before any content is published. You are solely responsible for the accuracy, legality, and appropriateness of the information you provide to us, of any video or other material you supply for publishing, and of any content you choose to approve and publish. You agree not to use the Service to create or distribute content that is unlawful, defamatory, misleading, infringing, discriminatory, or otherwise in violation of applicable law or the terms and content policies of any platform to which it is published. Because you review and approve every post before it goes live, you are responsible for the final published content on your profiles and channels.

Content Ownership and Intellectual Property

As between you and VoiceCraft, you own the final posts and other content deliverables that we generate for you and that you approve, together with the underlying facts and materials you supply (your “Client Content”). Upon approval and payment of applicable fees, we assign to you all rights we hold in the finished, approved deliverables so that you may publish and use them freely. You grant us a licence to use your Client Content, brand assets, interview responses, video materials, and voice materials solely to operate and improve the Service for you, including transmitting your content to the platforms you have selected for publishing. VoiceCraft retains all rights in the Service itself, including our software, prompts, AI pipeline, methodologies, templates, know-how, and any tools or generalised improvements, which are and remain our exclusive property. Nothing in these Terms transfers ownership of the Service or our underlying technology to you.

AI-Generated Content

The Service uses artificial intelligence (including third-party AI models) to assist in generating draft content. AI-generated output can contain errors, inaccuracies, or phrasing that does not fit your intent, and similar output may be generated for other users. Our pipeline is designed to draw facts from your interviews rather than invent them, but you acknowledge that AI output is a starting point that requires your review. You are responsible for reviewing every draft for accuracy, tone, and suitability before approving it. We make no warranty that AI-generated content will be original, error-free, non-infringing, or fit for any particular purpose, and you accept responsibility for content you choose to publish.

Third-Party Platforms and Services

The Service publishes content to third-party social media platforms that you connect, currently LinkedIn, YouTube (a Google service), TikTok, Instagram (a Meta service), and X. Your use of each platform remains governed by that platform’s own terms and policies, and you are responsible for complying with them. In particular, by using the YouTube features of the Service you also agree to be bound by the YouTube Terms of Service; Google’s handling of your data is described in the Google Privacy Policy.

The Service also relies on third-party infrastructure and service providers, including Supabase (database and authentication), Vercel (hosting), Inngest (background job processing), Anthropic (AI content generation), and Resend (transactional email).

We are not responsible for the availability, performance, policies, or actions of third-party platforms or providers, and we are not liable for any suspension, restriction, moderation decision, or loss of any of your social media accounts, content, or reach resulting from your content or from platform decisions outside our control.

Fees and Payment

Fees, billing frequency, and the subscription term for your account are set out in your order form, proposal, or subscription plan. Unless otherwise agreed in writing, fees are billed in advance on a recurring basis, are due on the dates stated, and are exclusive of any applicable value-added tax (VAT) or other taxes, which you are responsible for paying. Fees are non-refundable except where required by law or expressly stated otherwise. We may suspend the Service for overdue payments. We may change our fees on renewal by giving you reasonable prior notice.

Term, Cancellation, and Termination

These Terms apply for as long as you use the Service. Subscriptions continue for the term stated in your plan and renew automatically unless cancelled in accordance with your plan’s notice period. Either party may terminate for convenience with reasonable written notice as set out in your plan, and either party may terminate immediately if the other materially breaches these Terms and fails to remedy the breach within a reasonable period after notice. On termination, your right to use the Service ends; your connected social media accounts are disconnected and their access tokens deleted as described above; you retain ownership of deliverables already approved and paid for, and any fees accrued up to the termination date remain payable. Sections that by their nature should survive termination (including ownership, confidentiality, disclaimers, limitation of liability, and governing law) will survive.

Confidentiality

Each party may receive confidential information from the other in connection with the Service. Each party agrees to keep the other’s confidential information secure, to use it only to perform or receive the Service, and not to disclose it to third parties except to service providers bound by comparable obligations or where disclosure is required by law. This obligation does not apply to information that is or becomes public through no fault of the receiving party, is independently developed, or is lawfully received from a third party.

Data Protection

We process personal data in accordance with our Privacy Policy, which describes how we collect, use, store, and protect your data and forms part of these Terms. Where we process personal data on your behalf as part of the Service, we act as a processor within the meaning of the EU General Data Protection Regulation (GDPR), and the parties will comply with applicable data protection law. Our data processing terms, which set out the subject matter, duration, nature, and purpose of the processing as required by Article 28 GDPR, are available on request and form part of these Terms where applicable. Please review the Privacy Policy to understand our data practices.

Warranties and Disclaimers

We will provide the Service with reasonable skill and care. Except as expressly stated in these Terms, the Service and all deliverables are provided “as is” and “as available”, and we disclaim all other warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty regarding the results, reach, engagement, business outcomes, or return on investment you may achieve from published content. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or in connection with the Service, even if advised of the possibility of such damages. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the total fees you paid to us for the Service in the three (3) months immediately preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

Indemnification

You agree to indemnify and hold harmless VoiceCraft (RevCraft Oy) and its personnel from and against any claims, damages, liabilities, and reasonable costs arising out of your Client Content, your use of published content, your breach of these Terms, or your violation of any law or third-party rights, including the terms of any third-party platform to which content is published on your behalf.

Force Majeure

Neither party is liable for any delay or failure to perform its obligations (other than payment obligations) caused by circumstances beyond its reasonable control, including natural disasters, war, terrorism, labour disputes, internet or utility failures, or acts of government. The affected party will notify the other and resume performance as soon as reasonably possible.

Changes to the Service and These Terms

We may modify, improve, or discontinue features of the Service over time, including adding or removing supported publishing platforms. We may also update these Terms from time to time. When we make material changes, we will post the updated Terms with a new “Last Updated” date and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you should stop using the Service.

Governing Law and Disputes

These Terms are governed by the laws of Finland, without regard to conflict-of-law principles. The parties will attempt to resolve any dispute amicably and in good faith. If a dispute cannot be resolved, it will be subject to the exclusive jurisdiction of the District Court of Helsinki (Helsingin käräjäoikeus), Finland, unless mandatory law requires otherwise.

General

These Terms, together with your order form or subscription plan and our Privacy Policy, constitute the entire agreement between you and VoiceCraft regarding the Service and supersede any prior agreements on the subject. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. Any notices should be sent to the contact address below.

Contact

For questions about these Terms, contact RevCraft Oy at petteri@revcraft.io, Neidonkalliontie 25, 02400 Kirkkonummi, Finland.